Business IT support is a specialized form of IT support that is typically provided to businesses in order to help them manage their technology needs. This type of support can include things like helping businesses set up and use their computers, desktops, and laptops; troubleshooting common technology issues; and providing advice on how to best use their software.

Cyber security is the practice of protecting computer networks and systems from unauthorized access, use, or disclosure. Cyber security encompasses a variety of activities, including network monitoring and intrusion detection, data protection, password management, and software development assurance. Cyber security threats can come from individuals or organizations with malicious intent (criminals) or from unintentional intrusions by authorized users or systems (vandals).

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https://www.tekne.co.nz/managed-it-support-summary